HOW TO PURCHASE, DELIVERY COSTS, REFUNDS.

HOW TO PURCHASE

You can find any product you need by browsing through all the sections of our shop.

YOUR PURCHASE BASKET

Add the product to your basket and choose to continue browsing or go straight to payment. You can modify, look at more details or remove the product from your basket by clicking on remove.

WHEN DO I REGISTER?

You can register at anytime clicking on ‘Start Session’ that can be found at the top of the page, it isn´t obligatory to register if you are just browsing, but it is if you go on to purchase a product. Don´t worry if you haven’t already registered, at the moment of purchase the screen will divert you to register before payment.

HOW DO I PAY?

You can pay in the following ways:

  • Tarjeta de Crédito: - Credit card: Go straight to the payment page for the best security. You can use VISA, MASTERCARD or MAESTRO.
  • Bank transfer: - Bank transfer : You can pay by bank transfer paying the full amount to: Sport Raid Team, S.L.U.
  • ES58 2038 4738 8060 0010 6800 BANKIA
    With you order number and your full name
  • Pago mediante PayPal

IS IT SECURE TO BUY WITH POLARISHOP?

Yes, you can purchase with total security. The relative information for your order and especially your payment details, are protected. The full transaction of the order is secured with a company call SSL and your credit card number is encrypted.

In Polaris Levante, the treatment of all of your personal information is carried out in accordance with the provisions of the Organic Law 15/1999, of December 13, by which the Regulation of development of the Organic Law 15/1999, of December, of Protection of Personal data.

DELIVERY COST

In the peninsula / Balearics / Portugal

  • Total amount per order being more that 150€, the delivery costs is 0€.
  • Total amount per order being less than 150€ the delivery cost is 8€.

If you would like to send an order to another location that isn’t mentioned above, contact us and we will give you the correct delivery cost.

RETURN A PRODUCT

If you product you have purchased has any abnormality and you are not satisfied with the product, we can send you another or refund the money. For this, you need to contact us within 7 days of receiving the product.

To return a product, you have to enter your account and go into ‘Order history’ and send us a message, select the product/s that you want to return with a small explanation as to why you are not satisfied with the product. You can contact us by calling 950 431 861 or by email: atencionalcliente@polarishop.com

The product will be refunded to the customer when we have received the product in perfect condition.

The customer has to pay 20% of the total amount of the order and also the delivery costs back to Polarishop.com.